Your Website Can Go Down Without You Knowing
A customer visits your site to make a booking, but the page won't load. The trouble is, you have no idea it's happening — because you rarely visit your own website during the day.
If your site is down for a few hours, every customer who arrives in that window simply leaves. Uptime monitoring is a service that alerts you by email or SMS the moment your site stops responding.
Sites Go Down More Often Than You'd Think
- Hosting server issues: overload or maintenance
- Domain expiry: forgetting to renew and losing the address
- SSL certificate expiry: triggering a 'Not Secure' warning
- Update conflicts: a broken layout after a plugin or theme update
- Traffic spikes: a surge from an event or ad campaign
Most of these happen overnight or on weekends — exactly when no one's watching.
How to Get Started
- Pick a tool: Services like UptimeRobot or Better Uptime work fine on their free plans.
- Set the check interval: Usually every 1–5 minutes to confirm the site is alive.
- Connect your alerts: Receive them via email, SMS, Slack or messaging apps.
- Monitor key pages too: Watch not just the homepage but revenue pages like booking or ordering.
Responding Matters More Than the Alert
An alert is useless if you don't know who to call. Keep your hosting provider contact, domain renewal date, and admin login in one place so you can act within minutes.
Also set separate expiry reminders for your SSL certificate and domain — that way you can prevent an outage before it ever happens.
At PICKTECH, we don't just build your website — we provide 24/7 uptime and certificate monitoring plus fast recovery. You focus on running your business, and we'll keep watch behind the scenes.